What makes a great tenant experience?
It's got to be a 10 / 10 for Ray !
"If I ring up today and say, right-o, I've got an issue. I can guarantee you that within 24 hours or 48 hours, I'll have a phone call back saying, tradies coming, or, you know, electrician whatever's needed. The here, and if they're not in your office and you leave a message, you get the call back. If Beau doesn't ring you back Christine or Molly or Lauren will ring you.
I have been 18 months here. I'd be happy to stay here for longer, I don't have a, don't have a drama. If, if I put it on a number from one to 10, it's got to be a 10 from the day that I spoke to them. I've never had an issue. With anything I've never had an issue. If you treat the real estate properly, they'll treat you properly.
I just tell them if I was running, I just say, go and see Beau and the team"